Blog

Last January, Delta expanded its presence and added jetways to all Terminal 2 and 4 gates of John F. Kennedy International Airport, as well as a larger, more contemporary Delta Sky Club for travelers to enjoy top-notch amenities and chef-inspired cuisine. One noteworthy Club addition: The Delta Nutritional Companion, which allows travelers to make smarter, health-conscious decisions at the Club. Below is an in-depth look at Delta Sky Club's new Nutritional Companion, which is expected to roll out to all 47 Delta Sky Club locations in North America by the end of 2016.

In a world driven by technology, you want to offer your luxury hotel guests the highest quality and most personalized service available while they are staying at your resort. Your guests expect immediate access to information and deliverable services available to them at their convenience.

But how can you gracefully incorporate hotel technology into the guest experience without sacrificing the personal touch of your brand that can only come from your staff?

Incentient's in-room technology offers guests what they want, when they want it with the touch of a finger.

Preview the video below to learn how luxury resorts are using Incentient technology to face key challenges in the industry:

According to a recent survey of meeting professionals, 43% of guests say room service is extremely important when selecting a hotel. In-room dining is a 'must have' for guests, and traditionally a loss leader for hoteliers, yet, so few hotels find ways to  bring creativity and increase revenue to this 'must have' amenity.

Below are three ways to breathe new life into this long-standing service. 

Technology upgrades at Amagansett’s Inn at Windmill Lane have been pretty major this summer. We recently sat down with property General Manager, Edward Villafane, to get a first look at some of the new tech experiences at the Inn, and how the property was able to pull it off so elegantly. 

We live in a world driven by technology, where people’s expectations are higher than ever. How does this translate to the hospitality industry? Below are 4 key ways technology is changing the relationship between the hotel and the guest.

 According to the National Restaurant Association’s 2015 Restaurant Industry Forecast, 35% of American consumers say they are more likely to use restaurant technology in 2015 compared to two years ago. Below are the technology trends happening right now in the tableservice industry.